Experience Leads to Tangible Results
Our clients trust us because we help them explore what is and what can be, probing to identify opportunities to innovate around customer relationships, product design, technology and operations. But when thought must translate to action, we also deliver tangible results.
We invite you to click any part of our integrated framework and list of case studies to learn more about how our work has impacted our clients and could assist your organization.
Please Contact Us for more information about any of our case studies.
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Unlocking Competitive Advantage
MEDICAL MANAGEMENT: A premier health informatics company applied an innovative approach to the use of claims data to drive clinical quality assessment and medical management programs. Read more...
PRICING ANALYSIS: The meat-processing division of a $15+ billion privately held corporation is one of three corporations that processes over 80% of the beef raised in the U.S. Read more...
MARKETING STRATEGY: A nutrition supplements direct marketer suffered from a dearth of information about its customers and was experiencing significant customer churn and a high degree of one-time-only buyers.
Read more...
PURCHASING STRATEGY: The largest sign supply company in North America had grown primarily through acquisition, and managing the ongoing growth in their product catalog is a key challenge in its supply business. Following a major ERP conversion and consolidation, Sagence helped this company improve their supplier-to-product mapping, which was key to their purchasing strategy, and helped consolidate their product sales categorization, bringing more insight into sales forecasting and pricing. Read more...
Data Analytics
Data Analytics are enabled by the synchronicity of the information platform and reinforced throughout operations.
CUSTOMER VALUE: A vertically integrated high-end tools and anchors company experienced diminishing revenue, significant customer churn, and a high degree of one-time-only buyers. Read more...
LOST BUSINESS ANALYSIS: America's largest privately-held national manufacturer and distributor of health care supplies and services ($3.6B in annual sales) provided products and services to the entire continuum of care, including hospitals, extended care facilities, surgery centers, commercial laundries, home care dealers, home care agencies, physician offices and other alternate care sites. They employ more than 6,800 people in North America, including an 800 person dedicated sales force. Read more...
PRICING OPTIMIZATION: A leading manufacturer of commercial plumbing fixtures and washroom accessories, serving a diverse customer base ranging from small local facilities to international corporations, had limited visibility across its value chain (e.g., architect, contractor, builder, end user). Read more...
Data Integration
Data Integration is the technology architecture to support movement and use of data, and the rules and standards that apply for each method.
IT ARCHITECTURE: Our client provided value added information services to drive the design and management of the health insurance plans for a major insurer. One program was achieving mixed results. Read more...
DATA ARCHITECTURE: An $18 billion health insurance company needed to develop an enterprise data architecture that would provide guidance to alleviate current data issues and in the development and leveraging of data resources. Read more...
Data Stewardship
Data Stewardship encompasses data acquisition and maintenance of data.
TAXONOMY: A leading financial services firm needed to develop a taxonomy for its operations organization and to enhance their reference data capabilities. A taxonomy and related governance structure would reduce friction in communication as complex transactions and relationships that crossed traditional firm boundaries began to evolve. Read more...
Data Design
Data Design consists of the conceptual models conceptual models, data standards, and data lifecycle management of each set of data.
DATA WAREHOUSE: With more than $161 billion in statutory assets, our client is one of the largest insurance and financial services companies in the world. One of its key divisions sought to advance its competitive advantage through an Enterprise Data Warehouse reconstruction. Read more...
Data Governance
Data Governance represents the discipline required to provide the quality, policies, processes, and risk to organize the management of data. We designed a capability focusing on Data Governance.
INFORMATION MANAGEMENT: A $4 billion HR outsourcing & consulting services firm required both the vision for and implementation of an enterprise-wide information management program that would improve transparency into operational and financial performance indicators, reduce manual overheads of reporting key operational information, and standardize global data definitions & processes. Read more...
MASTER DATA: This $40 billion food company, which grew through acquisitions, required a Master Data strategy and roadmap to implement the strategy globally. Our client viewed global Master Data as a necessary foundation for it to compete in maturing markets and to grow globally. Read more...
Business Drivers and Decisions
Data is meaningful in its context, which at its broadest level stems from external market factors and business priorities and requirements. We embed this notion in all of our work.
CUSTOMER RETENTION: The largest US distributor of laboratory, clinical, and safety supplies and equipment, needed to address the challenges of growing a commodity business while managing a high volume of transactions and customer interactions. They developed a multi-year program to enhance both efficiency and growth, with a particular focus on customer retention and development. Read more...
BUSINESS TRANSFORMATION: Facing an increasingly competitive marketplace and changing customer needs, a premier industry-focused newspaper publisher and information provider needed to initiate a fundamental business and technology transformation – moving away from dependence on print publishing toward digital delivery of high-value information that maximizes revenue across their rich information assets. Read more...
